Testimonials

Just over two years ago we approached ICE to assist with our international freight forwarding of importing goods from UK to Australia. We were a newly established start-up with no experience in importing and freight, nor with any trading history. It was the personal support and belief in us by ICE that made us choose to work with you. We appreciated the hand on support and guidance in the early stages, as international freight can be a complicated task for SMEs to take on when starting up. Having direct access to you and your team, offering quality service and flexibility made a real difference for us.

Also of value to our relationship has been the ability to store & access product at both you Melbourne and Sydney offices – which is useful when expanding across the country. As is the ability to arrange collection in the UK and delivery from door to door.

I’m sure there’s many other freight forwarders out there competing for the same customer, but aren’t convinced many of them offer more of a personalised service, backed up with support and flexible access when you need it most.

Thanks for the great two years, happy to advocate your success to others, and speak with them should they want to hear first-hand about our experience with ICE. Here’s to a great working relationship in the year ahead.

I can vouch for the guys at ICE. They give us excellent service. You are wise to choose them.

Hi guys

Just wanted to let you know how well Mark Mackovski has looked after us (me!) over the past two weeks regarding our three open top containers from Italy. Customs attempted to make life difficult but Mark handled the entire situation from start to finish with expertise.

Thank you for the opportunity to work with Mark as he was diligent, very helpful and pro-active in keeping me informed of the changing status of our 3 containers.

Mark’s efforts enabled me to keep various managers here at APP alerted each and every step of the way relating to the clearance and delivery of such large shipments. Our managers are happy with me and I am happy with Mark!

You have obviously taught him well!
Thanks again guys.