Quick Access

Looking for your next career move?

International Cargo Express provides a dynamic work environment that offers fantastic rates and excellent incentive packages for the right people.

Please see below for a list of current openings or visit our social media pages for more information.

Operations Manager – Brisbane

Our Brisbane team are now looking for an experienced Operations Manager to join their team and add value to their existing network.

To be successful in this position, you will need to have a clear understanding of the processes and procedures related to import and export operations, your daily duties will include:

  • Lead a dynamic team in all aspects of import and export operations 
  • Must be experienced in airfreight and seafreight operations with comprehensive working knowledge of Cargowise
  • Ensure all staff respond to all inquiries from customers in a professional and efficient manner
  • Motivation and encouragement of management and staff.
  • Advise Branch Manager of any changes to operational procedures required and/or recommend in order to improve the quality of service supplied by ICE
  • Provide training to staff for the operational computer system
  • Advise staff of any changes in operational procedures and manage implementation of any such change
  • Account Manage high value customers as per procedures
  • Manage and document  Marine Insurance Claims
  • Appraisal and recommendation of suppliers for inclusion in List of Approved Suppliers
  • Enforce client credit arrangements as per International Cargo Express Credit Policy
  • Advise staff of any changes in IT procedures and manage implementation of any such change
  • Set and agree and implement in conjunction  with the branch manager measureable KPI’s for the branch, department and staff member, aligned to ICE’s business plan
  • Hold weekly Sales and operational meeting to improve continuously the overall performance of the branch
  • Attend Industry functions as required
  • Devote 25% of your time on sales and service calls to existing and prospective clients as may be required.
  • Attend to client queries

You will need to have at least 6 years’ experience in a similar position, within the International Freight Forwarding Industry. You will be driven, self-motivated and have a strict attention to detail. Highly developed written and verbal communication skills and the ability to work successfully in a fast-paced environment are a must. Previous exposure to EDI/Cargowise software is also essential.

This autonomous role will give you the freedom to organise your own workload, whilst leading an already existing, supportive team.

If you are interested in this position please send through your resume to  by Monday 22nd July. 

 

What Others Are Saying About International Cargo Express

Managed goods end to end

Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.

Eddie Liaw - Supply Chain Director

ICE offered flexibility

ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.

Tony Kealy - National Distribution Manager

Without exception and on time

Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.

Michael Caiacob - Purchasing and Supply Officer

  • Managed goods end to end

    Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.

    Eddie Liaw - Supply Chain Director

  • ICE offered flexibility

    ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.

    Tony Kealy - National Distribution Manager

  • Without exception and on time

    Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.

    Michael Caiacob - Purchasing and Supply Officer

Find Out How Our Team Can Help

Our team are ready to take your call on 1300 CARGO1

ICE Cargo on Facebook