To all our past and current clients we would like to send out a huge thank you for your contribution to our business over the past 30 years! Founded on 1st September 1988, International Cargo Express is proud to be celebrating its 30th operational year this September. ICE started in a Sydney boardroom with just two men and one vision: To offer superior customer experiences in international forwarding Whilst we have seen many changes in our business and industry over the last 30 years, our commitment to this vision has remained constant. As we take a look back over the last 30 years we want to thank our customers for your continued support and our dedicated staff for delivering throughout. Check out our “through the years” timeline and read on for more information on the history of International Cargo Express.
Establishing Our Brand
ICE began in a small office in Sydney with Directors, Peter Timmerman and Robert Lipton. These two men, with their vision and determination, set the foundation of ICE securing global partnerships. These partnerships, many of which still stand today, enabled ICE to offer forwarding on a global scale. Joining the team in 1989, German national and now Managing Director, Ronald Spahr began to grow the ICE client base. Within a year a presence in Melbourne was required. Up for a challenge, current Director John Mangiafico flew to Sydney to interview for the position. With a handshake he become Branch Manager of the Melbourne office, comprising a single desk, phone and teleprinter. He soon after hired lieutenant Darren Pace now Operations Manager, who celebrates 30 years with ICE next year. Over the next few years these two branches went from strength to strength. With the added presence of Directors George Kyriakides at the Sydney branch and Ian McDonald joining as a customs broker, the pathway to success was set.
As business continued to grow, customs licenses were obtained in Sydney (1992) and Melbourne (1994) allowing the branches to operate bonded warehouses. ICE also expanded interstate and commenced operating in Perth in 1995, and Brisbane later in 1997. ICE was awarded a Corporate Customs Licence in 1996, bringing customs brokerage in-house. Today, we are proud to have four dedicated brokers, who offer a personal and tailored service, understanding our clients and their products. Over the years we have welcomed working with business of all shapes and sizes. We handled our first major project work for Tubemakers in 1990 in New South Wales. In 1993 we arranged a tunnel bore for the Burnley and Domain Tunnel projects. By 2017 we were chartering Boeing 777’s into Australia and New Zealand for client Royal Canin. Want to know more? You can check out the photos and see more on our project work here!
Whilst the landscape of freight forwarding has changed dramatically from 1988, our commitment to having the most capable people has been a constant. It is our dedicated and valued team that continues to drive our customer focused vision and deliver the high levels of service we are proud of. see more here Over 40% of our staff members have now been with ICE for 10 years or more. As we celebrate our 30 years in operation we would like to thank our team for their contribution.
A Vision of the Future
Looking to the next 30 years, we will continue to build our business with our customer focused vision in mind. We believe by employing the best staff and partnering with the best agencies around the world, we can offer a superior service and forwarding experience for our clients. We will continue to respond to the changing market place and invest in new initiatives and infrastructure but our core service base remains the same. Thank you once again to all our valued clients and staff for your contribution over the last 30 years and we look forward to reaching our next milestone with you. We consult, We plan, We deliver.
What Others Are Saying About International Cargo Express
Managed goods end to end
Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.
Eddie Liaw – Supply Chain Director
ICE offered flexibility
ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.
Tony Kealy – National Distribution Manager
Without exception and on time
Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.