Quick Access

ICE Operations Amid COVID-19 

In response to the COVID-19 pandemic, we’d like to remind our valued partners and customers that ICE has put a remote work schedule in place across all our branches in Australia as part of our efforts to protect our staff and remain servicing you as efficiently as possible. 

We remain fully operational and ready to take on any new jobs.

Below is a breakdown of operations in Australia amid the Coronavirus pandemic.

Want to receive regular updates regarding the coronavirus impact on freight?
Subscribe on the right side of this screen. 

Importing Hygiene Items and Protective Gear

Click here for information on face masks, hand sanitisers and protective gear import.

Latest Summary – Friday, 7th August

  • National Cabinet to discuss Victorian crisis and aged care
  • Queensland braced for rush on border
  • Africa passes 1 million confirmed virus cases
  • COVID-19 adds new uncertainty to campaign for White House
  • Coronavirus adds uncertainty to White House campaign
  • Vietnam turns Da Nang stadium into field hospital amid virus outbreak
  • Brazil police bust alleged coronavirus corruption racket in Sao Paulo

Sea Freight

Seaports continue to operate as usual across Australia. The impact of blank sailings ex Europe in May have resulted in high demand for space on vessels in June and July and therefore it is important to book early to meet your desired schedule. 

Due to the current climate, we are requesting that all sea freight imports are arranged on a seaway bill or telex release. By avoiding original bills of lading we can prevent any delays on arrival due to office closures. If originals are required by your shipper, please let us know prior to arranging the shipment so we can work with you on an alternative solution.

Please place bookings early to mitigate risk.

Air Freight

Airfreight both into and out of Australia is in high demand with somewhat limited flight options. The good news is, as we move into July we are starting to see more flight options become available. Rates are changing daily and schedules are extended. If you have an airfreight request please contact our team and be aware that pricing is at a premium at this current time.

Latest ICE Broadcasts

 

Across The Globe Updates

China

  • We currently have Seafreight options ex China and availability for bookings but blank sailings are putting pressure on flexible scheduling. Our advice remains to book early to secure space and meet your required timeframes. The outlook to July indicates more blank sailings will be introduced as volume decreases are thought to fluctuate between 10 and 25%.
  • According to China ports & harbours association,  the key ports in China have reduced container throughput by approx 5% year on year
  • Airfreight services are currently available, and pricing is starting to show some signs of relief. Transit times are also improving but please contact us in advance so we can organise your freight on your preferred service. 

Malaysia

  • the conditional movement control order has moved into a recovery mode providing more opportunity for local suppliers to return to normal operations. Almost all economic sectors will be allowed to open with conditions to adhere to standard operating procedures.  
  • Some flights are delayed and backlogs are creating scheduling issues leading to a decrease in service options.

Indonesia

  • Much longer processing time for Customs Clearance process for imports into Indonesia.
  • Trucking services are running smoothly with less traffic and congestion due to working from home arrangements.
  • No major impacts on exports.

India

    • Lockdown continues only on containment zones until 30st June 2020 meanwhile new guidelines (Unlock 2.0) have been issued by MHA (Ministry of Home affairs) for factories/Business to open based on
      risk profiling of the districts into Red (Hotspot) , Green and Orange Zones except the containment zones. Amid rising cases at Tamil Nadu, State government has announced complete lockdown from 19th– 30th
      June at Chennai and its 3 other neighboring districts, however essential services will not be affected.
    • Domestic flights have resumed between major cities under new guidelines. All the Incoming Commercial Passenger international Flights remained cancelled effective 22nd March 2020 – 30th June 2020.
      However, this restriction does not apply to international freighter operations and flights specifically approved by DGCA (Director General of Civil Aviation).
    • All Ports are operational although some delays are expected on vessel operations due to shortage of operators and internal transport vehicles. With acute shortage of drivers and shortage of public transport,
      clients should expect delays in port evacuation. Shipping line schedules may have challenges managing the port windows due to delays in transit or change in their schedule.

    USA

    • Due to the effect COVID-19 is having on the Trade Industry, U.S. Customs and Border Protection (CBP) is accepting requests for duty-payment extensions.
    • No major freight changes being experienced. Previous fears of cargo backlogs at the cargo terminals have been eased due the continuing operation of the supply chain and the anticipated downturn in imports from China due to order cancellations.
    • Airfreight services are at a premium with charter options being introduced by some airlines

    Italy

    • Blank sailings have been introduced by Cosco and Hapag with CMA reworking their schedule on an ongoing basis. Sea ports continue to operate and sailings are still available but booking in advance is key.
    • CMA-CGM /MSC is no longer servicing Genova port in Italy on the direct Nemo service to Australia, which is currently the main port of loading utilised for shipments coming from Italy. La Spezia will remain and be the only direct port ex Italy for the Australia lane.

    • With a significant amount of aircraft currently grounded, there are limited airfreight services operating at current. Qatar airlines opened bookings and then closed shortly after due to a backlog. Singapore airlines can offer some space to Australia but prices are at a premium.

    Germany

    • As per Italy, Sea ports continue to operate and sailings are still available but booking in advance is key. Blank sailings into July have resulted in high demand and potential implementation of peak season surcharges.
    • For airfreight, passenger flights are recommencing on selected routes and freighter schedules are becoming more reliable. 

    France

    • Sea freight into July is in high demand due to blank sailings earlier in May. Customers are advised to book in advance and be aware of pricing at a premium.
    • Only charter connections and Cargo flights operate until further notice.

    Austria

    • Airfreight:  Operational but still high marked volumes. Full and part charter options, as well as the use of freighter networks, has become key.
    • Oceanfreight: can still be fulfilled and advanced booking is advised

    Middle East

    • UAE, Jordan, Bahrain and other countries in the Middle East have partially lifted lockdown restrictions.

     

    coronavirus poster protect yourself and otherscoronavirus poster

     

    For the most up to date case numbers and more official information about the COVID-19, visit the Australian Department of Health page.

    What Others Are Saying About International Cargo Express

    Managed goods end to end

    Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.

    Eddie Liaw - Supply Chain Director

    ICE offered flexibility

    ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.

    Tony Kealy - National Distribution Manager

    Without exception and on time

    Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.

    Michael Caiacob - Purchasing and Supply Officer

    • Managed goods end to end

      Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.

      Eddie Liaw - Supply Chain Director

    • ICE offered flexibility

      ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.

      Tony Kealy - National Distribution Manager

    • Without exception and on time

      Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.

      Michael Caiacob - Purchasing and Supply Officer

    Find Out How Our Team Can Help

    Our team are ready to take your call on 1300 CARGO1

    ICE Cargo on Facebook

    Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

    #1: Agree Incoterms with a buyer
    #2: Get a quote and choose your route
    #3: Prepare your consignment
    #4: Prepare your documentation
    #5: Complete your Shipper's Letter of Instruction
    #6: Pay for your cargo
    #7: Track your goods
    How to follow each one of these steps: wp.me/p9NN8U-12Y
    ... See MoreSee Less

    #1: Agree Incoterms with a buyer
#2: Get a quote and choose your route
#3: Prepare your consignment
#4: Prepare your documentation
#5: Complete your Shippers Letter of Instruction
#6: Pay for your cargo
#7: Track your goods
How to follow each one of these steps: https://wp.me/p9NN8U-12Y

    Did you know that there are a range of circumstances when you may overpay customs duty? Not having a relevant free trade certificate at the time of importing cargo is the primary reason for importers overpaying customs duties. Find out the criteria to obtain a refund and how this process works: www.icecargo.com.au/customs-duty-refund/ ... See MoreSee Less

    Did you know that there are a range of circumstances when you may overpay customs duty? Not having a relevant free trade certificate at the time of importing cargo is the primary reason for importers overpaying customs duties. Find out the criteria to obtain a refund and how this process works: https://www.icecargo.com.au/customs-duty-refund/
    Load more