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ICE Operations Amid COVID-19 

In response to the COVID-19 pandemic, we’d like to remind our valued partners and customers that ICE has put a remote work schedule in place across all our branches in Australia as part of our efforts to protect our staff and remain servicing you as efficiently as possible. 

We remain fully operational and ready to take on any new jobs.

Below is a breakdown of operations in Australia amid the Coronavirus pandemic.

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Latest Summary – Friday, 3rd April

    • Global cases passes 1 million mark.
    • People turned away at Queensland border. The state’s coronavirus peak could hit between July and September.
    • 130 Australians stuck on coronavirus-riddled cruise ships have arrived in Florida.
    • New Yorkers told to wear face coverings, but not surgical masks
    • Iraqi whistleblowers say confirmed cases are in the thousands, not hundreds.

    Transport in AU is fully operational with minimal restrictions and currently no restrictions between borders. Trucks and drivers are still operating so collecting and delivering cargo is still achievable.

    Sea Freight

    Seafreight capacity is still available but please note we are starting to see equipment shortages particularly for refrigerated cargo. Please place bookings early to mitigate risk.

    Air Freight

    Airfreight is becoming an increasing problem in Australia and rates are changing daily with the majority of passenger services cancelled or suspended. We can still service your airfreight requirements with freighter services and reduced options so please contact your ICE rep with your requirement and we will be on hand to help.

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    Across The Globe Updates

    China

    • We currently have many Seafreight options ex China and availability for bookings.
    • Airfreight services are currently available but at uplifted prices due to space constraints.

    Malaysia

    • The entire country will be on a movement control order until 31st March, meaning all offices will shut down except company that provide essential services including Transport Services by Land, Water or Air.
    • Physical cargo handling at the airport is not currently an issue.
    • Flights are delayed and backlogs are occurring.

    Indonesia

    • The Indonesian Customs declared shortened working hours to be from 9.00 am till 3.00 pm from Mondays to Fridays and for Saturdays, from 9.00 am to 1.00 pm.
    • Reduced physical interaction with all follow-ups being directed to online website submissions.
    • Much longer processing time for Customs Clearance process for imports into Indonesia.

    India

    • Until 29 March, India Government will not allow any international commercial passenger aircrafts into the country.
    • Most Airlines have suspended significant number of International flights to and from India. Freighter services are operating as an alternative.
    • Only vessels certified with ‘Healthy’ report will be allowed to disembark the cargo.
    • Indian Govt has also imposed several visa and other travel restrictions, as well as social distancing measures.
    • All workplaces in major cities in Maharashtra, including Mumbai and Pune will remain closed until March 31.
    • We expect a total stoppage on the air and ocean traffic from Mumbai, until 31st March.

    Thailand 

    • All department stores and markets are closed in Bangkok until the first week of April. This has affected work processes especially the release original Bill of Lading process. 

    USA

    • All nonessential shops will close, travel will be restricted, and police will enforce social distancing if necessary.
    • Three U.S. states are experiencing sustained community spread.
    • Foreign nationals who have visited one of these regions in the past 14 days may not enter the United States: China, Iran, Europe, UK and Ireland.
    • Trump declared a national emergency, freeing up to $50bn (£40bn) in relief funds.

    Italy

    • All the non-essential productions have closed. Only some industrial sectors of activities connected with the pharmaceutical, food and their distributions, precision machinery connected with the medical industry and few others remain functioning.
    • Transport and logistics are authorised to stay open. It is expected reduced our activities and working from home. This law is up to the 3rd of April, then will be reviewed.
    • With a significant amount of aircraft currently grounded, there are limited airfreight services operating at current.
    • Sea ports continue to operate and sailings are still available.

    Germany

    • German authorities have decided to reimpose controls on the nation’s borders with France, Austria, Denmark, Luxembourg, and Switzerland. Commuters would still be allowed to travel.
    • The european union announced a travel ban for all non-eu citizens for the next 30 days.
    • Car makers Daimler and Volkswagen announced to close most of their plants in Germany and Europe. In Berlin, Germany local government plans to build a temporary hospital for up to 1000 patients as cases in Germany are nearing 30,000 (pop. Germany: 83 million).

    Austria

    • Retail shops, restaurants and schools currently closed.
    • Offices all open, people partly working from home.
    • Practically all passenger flights to the EU are cancelled and we have to use the freighter connections.
    • Several borders are closed, e.g. between Austria and Czech, Hungary, Slovakia, Italy, Switzerland and Germany will follow. This is mainly for travellers as cargo is not included in this regulation.

    Switzerland

        • Lockdown but not a complete shut down.
        • Shops, businesses and retailers are closed.
        • In some cases, the airlines are now starting to fly passenger planes without passengers as freighters.
        • Sea freight is still operating as normal.

        Poland

        • The government’s recommendation to stay at home, collections and deliveries may be delayed or impossible because of the lack of drivers.
        • The work of warehouses, seaports, airports and customs offices will be disturbed.
        • All flights from/to airports in Poland are suspended for two weeks. It should be expected that this period will be extended.
        • The country borders are closed to foreigners. Polish citizens entering the country are obligatorily quarantined for 14 day period.

        France 

        • France has been placed into lockdown following the pattern that emerged in Italy.
        • Sea freight is somewhat problematic with blank sailings. Customers are advised to book in advance and be aware of steep price increases.
        • All flights from/to airports in France are suspended for 30 days. It should be expected that this period will be extended. Only charter connections and Cargo flights operate until further notice.
        • The country borders are closed to foreigners. French citizens entering the country are obligatorily quarantined for 14 day period.

        Qatar

        • All shops and bank branches in malls and shopping centers shall be closed, excluding food outlets and pharmacies.
        • Barber shops and beauty salons shall be closed, including their home services.
        • Hotel health club activities shall be stopped until further notice.
        • All Citizens coming to the State of Qatar from any destination in the world are quarantined immediately after their arrival for a period of 14 days.

        Saudi Arabia

        • All commercial trucks crossing Kind Fahad Causeway from the Kingdom of Bahrain that has a final destination country other than the Kingdom of Saudi Arabia will be restricted to shipments of food, medical and pharmaceutical supplies only.

         

        For the most up to date case numbers and more official information about the COVID-19, visit the Australian Department of Health page.

        What Others Are Saying About International Cargo Express

        Managed goods end to end

        Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.

        Eddie Liaw - Supply Chain Director

        ICE offered flexibility

        ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.

        Tony Kealy - National Distribution Manager

        Without exception and on time

        Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.

        Michael Caiacob - Purchasing and Supply Officer

        • Managed goods end to end

          Due to critical stock levels we needed a fast solution to urgently meet growing client demand. Presented with this challenge, ICE quickly identified appropriate freighter services and proactively managed the movement of goods end to end.

          Eddie Liaw - Supply Chain Director

        • ICE offered flexibility

          ICE offered flexibility, high levels of communication and attention to detail during our pick, pack and delivery project. With their professional support we were able to meet the demands of our supply chain knowing our freight was in safe hands.

          Tony Kealy - National Distribution Manager

        • Without exception and on time

          Since having International Cargo Express handle my ocean freight , I have had my bookings and equipment available without exception and on time. Communication between ICE and my supplier is very good and I receive information via my shipper before my supplier.

          Michael Caiacob - Purchasing and Supply Officer

        Find Out How Our Team Can Help

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        Genuine care for our customers has always been our number one priority. Now more than ever we remain available to service the ones who trust their businesses in our hands.
        As always, reach out to your ICE representative to discuss your freight situation or seek advice.
        We are all together in this.
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        Genuine care for our customers has always been our number one priority. Now more than ever we remain available to service the ones who trust their businesses in our hands.
As always, reach out to your ICE representative to discuss your freight situation or seek advice.
We are all together in this.

        Stay informed and help to #stopthespread ... See MoreSee Less

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